Customer Service Survey – Patrick York Ireland Insurance

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How likely are you to recommend our insurance brokerage to a friend, colleague, or family member?

What is the primary reason for your answer?

How would you rate the responsiveness and helpfulness of your dedicated account manager or our service team?

How satisfied are you with the clarity and quality of the advice we provide regarding your insurance options and coverage?

How easy was it to interact with us for your service needs (e.g., making a policy change, asking a question, getting documents)?

How proactive do you feel we are in managing your insurance portfolio and keeping you informed (e.g., renewal terms submission, market updates, new offers, new coverage options)?

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